用戶對Times關西國際機場店的評價

對Times的評價 ★★★★☆

The smiles of the main staff handling my case were great. I realized the English standards of their staff were similar to those of the Japanese general public ...a little difficult to communicate with(it gets extra difficult when dealing with poor English ability customers like myself). That was somewhat unexpected given that this is Kansai INTERNATIONAL Airport.

對租租車的評價 ★★★★☆

My rental deal was "free cancellation at any time." However, I tried to revise the booking time a day in advance, but ANY booking time change was NOT allowed. Sure, I can still cancel the booking, but I also realized the system would not let me make a new booking since I was only a day away. I suppose this is normal for this type of booking platform. So, this is not a complaint, but just sharing my experience with others.

車輛狀況 ★★★☆☆

I booked a Toyota Raize but received a Mazda CX-30. A lovely upgrade! The car appears to be very new (within a year), and it had 18,000KM on it. I found about 5~6 pieces of garbage hiding in different parts(used chopsticks, candy bar warping, old rental contract, etc.). The inner side of the windshield had multiple marks left from some phone holder suction cups. THE REAL SURPRISE was the windshield washer fluid was COMPLETELY empty when they handed the car to me. I learned it the hard way as the trip was filled with short and light rains all over our trip planner. On my return, I told 2 separate staff. I think both of them did not care about such things at all.

取車體驗

Right in the airport. Easy to find.

還車體驗

Go to the pickup point, someone with poor English will guide you to the return spot right ahead.

自駕路線

大阪，和歌山，京都，奈良

自駕心得

Do not assume the car will be perfect when handed to your hands. Double check all the key points (such as windshield washer fluid) before drive off to a long trip.