還車驗車太過苛刻，很多隱形車損狀況無法在取車時一一驗明，但在還車時卻嚴格檢驗，非專業驗收人員是無法發現這些隱形車損狀況，尤其是底盤的擦痕，一般租車人員是不會檢查的，但在交車驗車時該租車公司卻嚴格檢查。
提前到了也要按預定時間去辦理
每天發注意事項，很貼心
工作人員推銷保險，然後各種嚇唬，最後還車想盡辦法把你的押金扣掉。英國租車的體驗非常不爽，以後不會考慮這家公司了。
英國租車真的要小心，小公司真的不要租。不停的推銷保險，煩的要命！
many people in line and staff were slow and not helpful.
when i got the car, it was dirty and crashed before, i drove very carefully during the trip and quite sure i didn't hit anything, but i was charged GBP387.05 when i returned the car. the staff checked the car for over 20min and said there was a scratch in the bumper and one of the wheels, i wasn't sure as i didn't check in details as the car was so dirty i wasn't sure it was dirt or scratches. They spent lots of time in checking the car and preparing document, and I have to catch the flight and have no time to argue with them, i can only pay for what they charged me.
It was a very bad experience, I travel to lots of places and it was the first time i met the staff will check the car in details like this, i was qutie sure they earn money with this but not from car rental fee. The car rental fee is cheap, but they will charge you back, maybe even more than you expected.
fast and easy
