ZUZUCHE is a great platform to rent a car for overseas travel. Good and swift services and state of the art APP and attractive price. I chose ZUZUCHE for my recent two trips at least. The only thing I think it could do a bit better was to know the details of local market more, such as the requirement of driver license in my case. Excellent is not reached by playing safe. Anyhow it was a minor issue. I still trust ZUZUCHE.
HONG KONG driver license was accepted but the ZUZUCHE customer service did not know that and insisted a translation which costed me 30 RMB but useless in Melbourne.
Easy except unfamiliar English system - right driver seat(wiper） and traffic circle occasionally caused minor issues
Gas was convenient ，toll was automatic and google map worked well. In general a pleasant experience.
在墨爾本取車時， 一直要我們買保險，說有任何一點小擦痕都要我們陪，而且即使被別的車撞了，我也要我們自己出錢修理，自己我們不得不買了保險，當拿到車時，這車上已經有很多小擦痕了，當時也沒人拍照記錄，感覺我們完全被騙了，感覺拿一輛到處都是刮傷的車給我們，如果沒買保險，回來就要我們賠，另外我在定車時，說明了我會開車去菲利普島，當時顯示可以，盡然過了2，3週打電話給我說，車不能來去菲利普島， 當時我所有行程都定好了，後來讓租租車的人員和他們去溝通，就等於簽好的契約，過2，3週反悔了，我不同意，後來的協調是不能透過Ferry上島，可以走橋，強烈不推薦AVIS，我們這次旅行一共定了三家公司的車， hetz和 apex rental， 另外兩家都沒有一點問題， 推薦apex rental 我在悉尼用他們的車，取車快，價格便宜，服務態度很好
收費清晰，服務好
操作方便
給了一輛新的X3，非常滿意
處理速度太慢了 排了半天的隊 還算錯價格了
遇到問題處理好及時
